Politique de confidentialité de Dentacloud Connect

Dernière mise à jour : 1er janvier 2025

INTRODUCTION

Dentacloud Technology Inc. (« Dentacloud », « nous », « notre » ou « nos ») exploite la plateforme Dentacloud Connect et les services connexes (collectivement, la « Plateforme » ou les « Services »). Nous nous engageons à protéger votre vie privée et à traiter vos renseignements personnels de manière responsable."Company" or "We") respect your privacy and are committed to protecting it by complying with this policy.

La présente Politique de confidentialité explique comment nous recueillons, utilisons, communiquons et protégeons vos renseignements lorsque vous utilisez notre Plateforme. Veuillez lire attentivement cette politique. Si vous n’acceptez pas ses modalités, veuillez ne pas accéder à la Plateforme ni l’utiliser.

• How we collect, use, disclose, and protect the personal information of our customers and website users ("you").

• Describes the types of information we may collect from you or that you may provide when you visit the website www.dentacloud.ai, or use our products like Dentacloud Insights and other software products (our "Website").

• Our practices for collecting, using, maintaining, protecting, and disclosing that information.

We will only use your personal information in accordance with this policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes.

Privacy laws in Canada generally define "personal information" as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person. Personal information does not include business contact information, including your name, title, or business contact information.

This policy applies to information we collect, use, or disclose about you:

• On this Website.

• In email, text, and other electronic messages between you and this Website or our employees.

• Through mobile and desktop applications you may download from this Website, which provide dedicated non-browser-based interaction between you and this Website.

The Website may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.

This policy DOES NOT apply to information that:
•You provide to or is collected by any third party (including our affiliates and subsidiaries)

Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you indicate that you understand, accept, and consent to the practices described in this policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates.

RENSEIGNEMENTS QUE NOUS RECUEILLONS

Nous recueillons les renseignements que vous nous fournissez directement, ceux que nous obtenons automatiquement lorsque vous utilisez la Plateforme, ainsi que ceux provenant de tiers.

Personal information, that we can reasonably use to directly or indirectly identify you, such as your name, mailing address, e-mail address, telephone number, Internet protocol (IP) address used to connect your computer to the Internet, user name or other similar identifier, and any other identifier we may use to contact you ("personal information").

We provide an opportunity for any user to unsubscribe from our outreach efforts or opt-out of contact for marketing purposes on an ongoing basis by using the unsubscribe mechanism at the bottom of our e-mails, or e-mailing to info@dentacloud.ai.

Business-related information, namely information that related to your business, including:

Non-personal information, that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as demographic information, or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific Website feature.

Technical information, including your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access our Website, and usage details.

Non-personal details about your Website interactions, including the full Uniform Resource Locators (URLs), clickstream to, through and from our Website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to call our customer service number.

HOW WE COLLECT INFORMATION ABOUT YOU

1. Prestation des services

Information You Provide to Us

The information we collect directly from you on or through our Website may include:

You may also provide information to be published or displayed (hereinafter, "posted") on public areas of the Website or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that unauthorized persons will not view your User Contributions.

Information We Collect Through Cookies and Other Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

The information we collect automatically is statistical information and may include personal information, and we may maintain it or associate it with personal information we collect in other ways, that you provide to us, or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

The technologies we use for this automatic data collection may include:

COMMENT NOUS PARTAGEONS VOS RENSEIGNEMENTS

We use information that we collect about you or that you provide to us, including any personal information:

Ces fournisseurs sont liés par contrat et doivent protéger la confidentialité et la sécurité de vos renseignements.Choices About How We Use and Disclose Your Information.

STOCKAGE DES DONNÉES ET SÉCURITÉ

Vos renseignements sont stockés sur des serveurs infonuagiques sécurisés. Ils peuvent être conservés au Canada ou dans d’autres territoires où nos fournisseurs exercent leurs activités. En utilisant la Plateforme, vous consentez à ce transfert conformément aux lois applicables, y compris la LPRPDE (PIPEDA).info@dentacloud.ai. We respect your privacy. We will only use the information you provide to transmit your mobile messages and respond to you. We do not sell, rent, or share your mobile phone numbers or SMS consent/opt-in data with third parties or affiliates for their marketing or promotional purposes.

CONSERVATION DES DONNÉES

Nous conservons vos renseignements personnels aussi longtemps que nécessaire aux fins prévues, sauf si une période plus longue est exigée par la loi.

We may disclose personal information that we collect or you provide as described in this privacy policy:

We may also disclose your personal information:

VOS DROITS ET CHOIX EN MATIÈRE DE CONFIDENTIALITÉ

Selon votre lieu de résidence, vous pourriez disposer de certains droits concernant vos renseignements personnels.

We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this policy and applicable Canadian privacy legislation.

By submitting your personal information or engaging with the Website, you consent to this transfer, storage, or processing.

CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

SERVICES ET LIENS VERS DES TIERS

Notre Plateforme peut contenir des liens vers des sites Web, services ou applications tiers qui ne sont ni détenus ni contrôlés par Dentacloud. La présente Politique de confidentialité ne s’applique pas à ces services tiers.

Nous ne sommes pas responsables des pratiques en matière de confidentialité de ces tiers. Nous vous encourageons à consulter leurs politiques de confidentialité avant de leur fournir vos renseignements.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

PROTECTION DES ENFANTS

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.

TRANSFERTS INTERNATIONAUX DE DONNÉES

Si vous accédez à notre Plateforme depuis l’extérieur du Canada, veuillez noter que vos renseignements peuvent être transférés, stockés et traités au Canada ou dans d’autres pays où nos fournisseurs de services exercent leurs activités. Ces pays peuvent avoir des lois sur la protection des données différentes de celles de votre pays de résidence.

CONFORMITÉ AUX LOIS SUR LA PROTECTION DE LA VIE PRIVÉE

Nous respectons la Loi sur la protection des renseignements personnels et les documents électroniques (LPRPDE) ainsi que les lois provinciales applicables. En vertu de cette loi, vous disposez de droits concernant vos renseignements personnels, notamment le droit d’y accéder, de les corriger et de contester notre conformité aux lois sur la protection de la vie privée.

Si vous résidez au Québec, vous bénéficiez de droits additionnels en vertu de la législation québécoise en matière de protection des renseignements personnels, y compris la Loi 25. Vous avez notamment le droit d’accéder à vos renseignements, de les rectifier, d’en demander la suppression et d’exercer votre droit à la portabilité des données.

We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

We will provide access to your personal information, subject to exceptions set out in applicable privacy legislation. Examples of such exceptions include:

If you are concerned about our response or would like to correct the information provided, you may contact our Privacy Officer at info@dentacloud.ai.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users.

WITHDRAWING YOUR CONSENT

Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at info@dentacloud.ai. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.

MODIFICATIONS À LA POLITIQUE DE CONFIDENTIALITÉ

Nous pouvons mettre à jour la présente Politique de confidentialité de temps à autre afin de refléter des changements dans nos pratiques, notre technologie, nos obligations légales ou d’autres facteurs. Lorsque des modifications sont apportées, la date de « dernière mise à jour » sera modifiée en conséquence.

We include the date the privacy policy was last revised at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

NOUS CONTACTER

Si vous avez des questions, préoccupations ou plaintes concernant la présente Politique de confidentialité ou nos pratiques en matière de protection des renseignements personnels, veuillez nous contacter :

Privacy Officer

info@dentacloud.ai

We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this policy, and with applicable privacy laws. To discuss our compliance with this policy please contact our Privacy Officer using the contact information listed above.